FAQs

Questions

1. Rented Movie Doesn't Play?
2. Who Do I Contact with Billing Questions?
3. How Do I Cancel My Subscription?
4. How Often Are Updates?
5. Can I Download Videos and Photos?
6. Is There a Download Limit?
7. Why is There a Download Limit?
8. How Do I Contact Leilani directly?

Answers

1. Rented Movie Doesn't Play?

It seems that rented movies don't like to play when using Firefox or Chrome browsers. Internet Explorer, Microsoft Edge and Safari work well. Of course if you still have problems, please let me know! My programmer and I have not been able to recreate the issue so we are still a bit baffled. *This feature has been disabled. You are no longer able to rent movies.*

2. Who Do I Contact with Billing Questions?

Please contact our authorized sales agents:

CCBill
Customer Support
24 hours - 7 days a week - 365 days a year
Phone: 1.888.596.9279
Email: consumersupport@ccbill.com

Verotel
Customer Support
Phone: 1.877.872.9246
Email: livesupport@verotel.com

3. How Do I Cancel My Subscription?

Please contact CCBill to cancel your subscription. Their contact information is above.

4. How Often Are Updates?

Site is updated 4-5 times a week!
Masturbation Monday
Toes Tuesday
Fetish Thursday
Feature Friday
Most Wednesday's there will be a photo set update.

5. Can I Download Videos and Photos?

Yes you can! You are able to download videos and photos to your devices for YOUR enjoyment and pleasure.

Videos are available in HD 720 (1980x720) and SD 480 (720x480)

Photos are available as zip downloads

You are not authorized to upload and share them on another site. Please don't abuse this privilege and have it taken away from everyone. Thank you!

6. Is There a Download Limit?

Yes, there is a limit of 20GB a day. If you exceed this limit you will be blocked from the site for 24 hours. Watching or downloading counts towards the limit.

FYI - 30 minutes of video is appx 1GB

TIP - Right click the download button so that the extra window does not open up and count towards daily limits. I'm checking to see if this can be removed or changed with my programmer.

Please provide me with feedback if you find you are blocked. The limit may need to be raised! I am trying to find the sweet spot so it's not a hassle for my wonderful pervs, but a pain in the ass for pirates.

7. Why is There a Download Limit?

The download limit is in place so that not just a few clog the bandwidth for the rest. This keeps the site running quick and smooth for everyone. In addition it is another measure to limit and discourage pirates.

8. How Do I Contact Leilani directly?

Please Email Me for direct communication.