Leilani Lei

WARNING - This site is for adults only!

This web site contains sexually explicit material:
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Questions
Answers
1. Who Do I Contact with Billing Questions?

Please contact our authorized sales agents:

CCBill
Customer Support
24 hours - 7 days a week - 365 days a year
Phone: 1.888.596.9279
Email: consumersupport@ccbill.com

Verotel
Customer Support
Phone: 1.877.872.9246
Email: livesupport@verotel.com

2. How Do I Cancel My Subscription?

Please contact CCBill or Verotel to cancel your subscription. Their contact information is above.

3. Rented Movie Doesn't Play?

On the bottom right of the video screen there is a "WATCH" button, click on it and you will see an option to play either 480 or 720 HLS depending on the rental option you chose to purchase.

It seems that rented movies don't like to play when using Chrome browsers or Microsoft Edge. Firefox and Safari works. Not sure about Internet Explorer yet. Let me know please! :)

Of course if you still have problems, let me know! When you email me, please tell me what device, browser and operating system you are using. I have a great team who are able to solve most issues within 24 hours, usually less.

4. How Often Are Updates?

Site is updated 3 times a week!
Masturbation Monday
Foot Fetish Wednesday
Feature Friday

5. Can I Download Videos and Photos?

Yes you can! You are able to download videos and photos to your devices for YOUR enjoyment and pleasure.

Videos are available in HD 720 (1980x720) and SD 480 (720x480)

Photos are available as zip downloads

You are not authorized to upload and share them on another site. Please don't abuse this privilege and have it taken away from everyone. Thank you!

6. Is There a Download Limit?

Yes, there is a limit of 40GB a day. If you exceed this limit you will be blocked from the site for 24 hours. Watching or downloading counts towards the limit. 99% of the videos are under 1GB.

FYI - One must be watching/downloading continuously for 12+ hours to be blocked.

TIP - Right click the download button so that the extra window does not open up and count towards daily limits. I'm checking to see if this can be removed or changed with my programmer.

Please provide me with feedback if you find you are blocked. The limit may need to be raised! I am trying to find the sweet spot so it's not a hassle for my wonderful pervs, but a pain in the ass for pirates.

7. Why is There a Download Limit?

The download limit is in place so that not just a few clog the bandwidth for the rest. This keeps the site running quick and smooth for everyone. In addition it is another measure to limit and discourage pirates.

8. How To Play Archived Cam Shows

It has come to my attention that some may not see the white arrow in the middle of the black square so that you can play the archived cam shows.

Flash player needs to be enabled within your browser. Streamate uses an antiquated process for their archived cam shows, so be sure that your browser is allowing flash player videos to play. With Chrome I know you click the lock in the address bar to enable flash player. In safari go to preferences to enable flash player.

9. How to Join Member Cam Show

Log into this site to access the member cam show. Go to the Live Shows page. When I am live you will see a button to click to join the show. It only shows up when I am doing a live show for my members.

Anyone on the Streamate site can join in the member show directly from Streamate but they are paying for the privilege to watch. Whereas you get to watch for free just by being a member. You can also watch the show the next day or whenever it is convenient for you by scrolling down to the archived shows.

The next step to viewing the member cam shows and the archived shows is you need to enable Flash Player. Yep, Streamate uses Flash Player just like VNA did. But you have to tell your browser to use Flash Player per site. Telling it once on another site does not enable it for all sites that might still use this old technology. oh and don't forget to refresh/reload the page after you enable Flash Player! :)

In Chrome you need to click the lock in the address bar each and every time you visit this site.

In Safari you need to click on preferences to enable Flash Player but you only have to do it once.

I don't know how to enable on any other browser as I don't use them. :)

10. How Do I Contact Leilani directly?

Please Email Me for direct communication.

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