FAQs

Questions

1. Who Do I Contact with Billing Questions?
2. How Do I Cancel My Subscription?
3. Rented Movie Doesn't Play?
4. How Often Are Updates?
5. Can I Download Videos and Photos?
6. Is There a Download Limit?
7. Why is There a Download Limit?
8. How Do I Contact Leilani directly?

Answers

1. Who Do I Contact with Billing Questions?

Please contact our authorized sales agents:

CCBill
Customer Support
24 hours - 7 days a week - 365 days a year
Phone: 1.888.596.9279
Email: consumersupport@ccbill.com

Segpay
Customer Support
Self-Service Website https://cs.segpay.com
Email help@segpay.com
Chat https://chat.segpay.com
US Phone +1 866-450-4000
Direct Phone: +1 954-414-1610

2. How Do I Cancel My Subscription?

Please contact CCBill or Segpay to cancel your subscription. Their contact information is above.

3. Rented Movie Doesn't Play?

On the bottom right of the video screen there is a "WATCH" button, click on it and you will see an option to play either 480 or 720 HLS depending on the rental option you chose to purchase.

It seems that rented movies don't like to play when using Chrome browsers or Microsoft Edge. Firefox and Safari works. Not sure about Internet Explorer yet. Let me know please! :)

Of course if you still have problems, let me know! When you email me, please tell me what device, browser and operating system you are using. I have a great team who are able to solve most issues within 24 hours, usually less.

4. How Often Are Updates?

Site is updated 3 times a week!
Masturbation Monday
Foot Fetish Wednesday
Feature Friday

5. Can I Download Videos and Photos?

Yes you can! You are able to download videos and photos to your devices for YOUR enjoyment and pleasure.

Videos are available in HD 720 (1980x720) and SD 480 (720x480)

Photos are available as zip downloads

You are not authorized to upload and share them on another site. Please don't abuse this privilege and have it taken away from everyone. Thank you!

6. Is There a Download Limit?

Yes, there is a limit of 40GB a day. If you exceed this limit you will be blocked from the site for 24 hours. Watching or downloading counts towards the limit. 99% of the videos are under 1GB.

FYI - One must be watching/downloading continuously for 12+ hours to be blocked.

TIP - Right click the download button so that the extra window does not open up and count towards daily limits. I'm checking to see if this can be removed or changed with my programmer.

Please provide me with feedback if you find you are blocked. The limit may need to be raised! I am trying to find the sweet spot so it's not a hassle for my wonderful pervs, but a pain in the ass for pirates.

7. Why is There a Download Limit?

The download limit is in place so that not just a few clog the bandwidth for the rest. This keeps the site running quick and smooth for everyone. In addition it is another measure to limit and discourage pirates.

8. How Do I Contact Leilani directly?

Please Email Me for direct communication.

* Your Email Address:
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